Microsoft Dynamics CRM is a complete CRM solution that enables you to effectively manage the customer lifecycle from marketing to sales to service – a process that is critical to every company’s profitability and growth.

The Microsoft Dynamics CRM solution fits your people, your business and your environment. It works the way you do, works the way your business does and works the way technology should.

Microsoft Dynamics CRM is a scalable solution that can be used across small size, mid-size and large enterprises. Microsoft Dynamics CRM is tailor made for any kind of business irrespective of market share and targeted market segment.

More than one million users worldwide have used Microsoft Dynamics NAV to simplify and streamline their highly specialized business. The success of Microsoft Dynamics NAV – and of the businesses that use it – is largely due to the following benefits of the solution:

• Fast, Productive Sales Management - familiar interface, workflow-driven and full spectrum of sales intelligence capabilities.
• Fast, Consistent Customer Service - comprehensive customisation and core platform capabilities, advanced workflow and complete range of service analytics.
• Fast, Effective Marketing Management - intuitive segmentation tools, workflow-driven processes and seamless tracking of cross-channel communications